An action plan is a document that lists what steps must be taken to bring in desired result and action taken report evaluates how far we could fulfil our plan to be better than before.Action plan helps us to understand the resources required to reach the goal,formulate a timeline for when specific tasks need to be completed .Quality assurance is a by-product of ongoing efforts to define the objectives of an institution and its very important to have a work plan to design them, and to evaluate the degree to which each of the tasks is fulfilled.